Network Support Agreement Options

Three easy ways to support your computer network
Network Support Agreement Option 1: Flat-Rate IT

Enjoy the manageable predictability of fixed monthly payments.

A Micro-Point Flat-Rate IT Agreement features fixed monthly payments, so you can finally control the cost of outsourcing your IT requirements. Much like an insurance policy, Flat-Rate IT offers you manageable predictability and limits your exposure.

Whether you require network design, installation, maintenance or network security, the agreement assures you of fast on-site technical service and support, 24/7 Emergency Response, and Help Desk assistance. Response time details.

To help protect your system and its data, Flat-Rate IT even gives you a number of Micro-Point ProActive IT services, such as: Network Monitoring, our proprietary network monitoring and response system; and Data BackUp | CheckUp, which ensures critical business data remains safely backed up and continually checked (agreement includes 1GB of back-up data storage). We will also loan you equipment if yours breaks down.

Your Flat-Rate IT cost will be based on your particular network configuration, history and likely needs. Micro-Point labor rates, upon which your flat rate will also be based, are highly competitive. Custom Quotation

Network Support Agreement Option 2: Micro-Point Network Support Agreement

Here's the best way to contract for consistently stable business networking performance and security, which requires:

• Network Monitoring - our proprietary 24/7 network monitoring and response system
• Data BackUp | CheckUp - to ensure critical business data remains safely backed up
• Managed Hosting - to significantly reduce your cost of doing business

Your Micro-Point Network Support Agreement will come with:

• A 10% discount on any other service not specified in the Agreement. Note: Charges for typical repairs will be capped. If any of these jobs takes longer than expected, you will not be billed for the extra labor time.
• Fast, knowledgeable Help Desk support
• Equipment loaners as needed
• RAPID RESPONSE cellphone number for reaching our tech personnel in the event of evening and/or weekend emergency situations

Request a Custom Network Support Agreement Quotation

Network Support Agreement Option 3. Pay As You Go (no Agreement required)
Contact us for prompt professional service; no agreement required!

Have a networking problem and want fast, expert assistance? Give us a call; we'll be there in a hurry.

Interested in any Micro-Point service? Feel free to inquire about our reasonable Pay As You Go pricing.

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