Ed Schwartz

President/Chief Technology Officer
When it comes to emerging trends for small-business computing, Ed Schwartz has always been recognized as a visionary.

Ed has continually innovated and/or adopted new networking and software solutions for his many clients, helping them run their business more efficiently and at less cost.

For example, as the PC industry moved from DOS to Windows in the 90's, Ed aligned with Best (now Sage) Software, a company that moving aggressively into the Windows era. Best quickly became extremely successful in the small and midsized market that Micro-Point served. Today, our Sage Accounting System expertise is second to none.

In terms of networking, Ed started with AT&T Starlan software and quickly switched to Novell Netware. Before long, Novell had a 70% market share and Micro-Point rode along with its wave of success. However, Ed could see that Microsoft was making a better, Windows-based networking product. So once again, Ed changed direction and moved toward using Microsoft's network products as the core for his networking technology.

Today's Micro-Point provides a dazzling array of services including networking, accounting, business consulting, networking and web development to over 100 companies and thousands of users.

Micro-Point also now offers open-source software such as Linux, and content management systems, including Joomla and Drupal.

Thanks to Ed's fulfilled vision of a major data center- one of the finest its kind in Westchester County - Micro-Point has expanded its role as a provider of online services. Micro-Point is now a premier source for Web, email and application hosting, backed by advanced Virtualization strategies to prevent data loss and sustain uptime if a server ever fails.

As versatile as his company
Ed is recognized as: a high-level programmer, having developed a number of major applications over the years; a top-notch Network Engineer; a software expert at designing and installing complex accounting and manufacturing systems; an Electronic Data Interchange (EDI) specialist; and even an audio professional, having presided over an acoustics firm.

Ed's background has helped shape a business philosophy that adheres to two fundamental precepts: 1) Anticipate his clients' problems, and 2) keep up with the latest technologies to solve them.

Ed focuses his company on building trust by developing strong personal relationships with its customers, always putting their interests first. Ed's vision of providing complete client satisfaction matters to him most of all.

Makala Catwell

IT Developer
Makala is involved with such projects as MAS installations and database coding and development. She graduated from the New York Institute of Technology with her Masters in Information Security and a Bachelors in Computer Science. When not hard at work, Makala enjoys traveling abroad and learning about new technologies.

Dana J. Caruso

Director of Support Services
Dana brings a decade of high-level technical and managerial experience to every Micro-Point client project she is involved in. Dana coordinates Micro-Point service delivery, managing the systems and people that keep client systems functioning properly. She is a primary interface for the Micro-Point.com Help Desk and remains available for the spectrum of technical challenges she may face. Dana survived 9/11 in Tower 2 of the Word Trade Center, earning her stripes in disaster recovery. Everything else is child's play for her.

Karen Cunniffe, CPA

Controller/Accounting Software Specialist
Karen controls the financial dynamics of running MicroPoint. From a client services perspective, she handles Sage Accounting System installations, software training, and month-end write-ups.

Her credentials? Karen is a NY State CPA, Sage Business Partner, and Certified Trainer for Sage MAS90/200B and BusinessWorks Accounting Systems.

Michael Florio

Senior Developer
Michael specializes in data-driven and e-commerce websites. Over the years, he has built a wide variety of large- and small-scale Internet and intranet applications.

Michael possesses a long-time background in client-side programming using C/C++, and has developed software for many successful businesses.

Don Kaufman

Director of Internet Marketing
Google AdWords Professional
Don brings more than 20 years of marketing communications experience to each MicroPoint project involving communication planning and creative development.

His media specialties include website development, Internet advertising (he's our certified Google AdWords Professional) and direct marketing.

Kelsey Rones

Administrative Assistant
Kelsey keeps the company's support operations running efficiently,phone calls routed, and handles just about every other office duty imaginable. She is the key liaison between our clients and field technicians. Kelsey has made a tremendous impact on Micro-Point's customer service due to her dedication and efficiency.

A Graduate of Westchester Community College, Kelsey has been with the company since September of 2007 and has seen MicroPoint's staff increase by 35 percent in less than two years. Kelsey has a passion for fitness; she loves going to the gym.

Michael Solomon, MCSA, MCP

Network Engineer
Michael comes to MicroPoint with over 10 years of experience in the IT field. His credentials include an MCP and MCSA for Windows 2003. Michael's wide ranging talents have been on display for many business organizations, from small offices to large corporate environments.

His experience includes building and maintaining LAN/WAN networks. Additionally, he has handled large-scale Active Directory migrations (from Novell, NT 4), Exchange 2003 implementations, and deployment of enterprise level networks from the ground up. Michael has also worked with numerous firewall technologies, SAN systems, RAID technology, and many different types of backup and antivirus software.

Sheldon Taylor

Computer Network Engineer
Sheldon is a multi-faceted IT technician. He has years of experience and education in designing and deploying Windows networks, installing structured premise cabling, network relocation, and security systems for small- to medium-sized businesses. His combination of training and experience makes his a valued asset for any MicroPoint client.

Mike Zollner

Computer Network Engineer
Mike is an experienced, accomplished IT technician with one degree in LAN administration and a second one in media. His skill set spans computer hardware networking and diagnostics, with an in-depth knowledge of Windows XP.

Mike can be depended on to handle most any task he faces with a confidence that comes from competence.

Doug Holdgrafer

Linux Network Technician
Doug has had considerable opportunity to apply his technical prowess on developing and maintaining Linux networks. His specialty area is Debian-based Linux distributions.

Doug's main focus in Linux is setting up hosting environments, however he can also set up authentication and file storage servers.